Help Center

Use the account email that received your PBL invitation. If you cannot sign in, use the password reset option and check your invitation status.

Before online payment is enabled, PBL Baseball uses an administrator-reviewed manual ledger showing charges, payments, bookings, expiry, and service status.

Every recorded member purchase receives a unique receipt. Members can view their receipts in My Subscriptions. Authorized administrators can view monthly billed, collected, and outstanding summaries.

Membership and service periods have dates. Operations can extend or grant time and review reminder queues. Real email and in-app delivery require separate approval.

PBL Baseball membership has four levels in ascending order: Free, Pro, Plus, and VIP. Pro focuses on online Baseball IQ and development tools. Plus includes Pro benefits and Academy online/offline eligibility. VIP includes lower-tier benefits plus customized development services. The current catalog and prices shown by PBL Baseball are authoritative.

Before online checkout is enabled, PBL Baseball uses an Admin-managed ledger. A service record shows the amount due, amount received, payment status, booking time, completion status, and expiration. A recorded item is not proof of online payment; contact PBL Baseball if a payment status appears incorrect.

Every member service purchase entered in the ledger receives a unique PBL receipt number. Members can view their own receipts from My Subscriptions. Administrators can review monthly billed, collected, outstanding, refunded, waived, and service totals. Receipts reflect the latest audited ledger status.

Time-based memberships and services show a start or purchase date and an expiration date when applicable. Eligible subscriptions enter the Admin reminder queue three days before expiration. Email and in-app delivery are enabled only when PBL Baseball separately activates those channels.

Parents can view only Players linked to their account. Player accounts follow the guardian approval and account-protection rules that apply to the Player age group.

Published training plans are available in the authorized Player or Parent workspace. Plans remain private to the assigned family and authorized PBL staff.

Baseball IQ presents age-appropriate questions in short timed rounds. A new question is scored when time expires, so answer before the countdown ends.

If this Help Center does not answer your question, send a website message with your name, email, phone, and topic. The PBL team will reply through the appropriate channel.